MS-4019

MS-4019 - Transform your everyday business processes with agents

Course Duration: 7 Days

Delivery Methods: Classroom Training - Instructor Led or Online


COURSE OVERVIEW

This course focuses on using no code AI agents in Microsoft 365 Copilot Chat and SharePoint to automate routine tasks and support collaboration. The course examines prebuilt and custom agents and shows how business users can create, manage, and share them without development skills. Through practical exercises, participants apply agents to everyday business scenarios while addressing governance and responsible usage within Microsoft 365.


WHO SHOULD ATTEND?

his course is ideal for business users, IT professionals, IT operators, AI administrators, Network administrators, Network technicians, System Engineers, System administrators, IT Security officers, Network Security Engineers, Network Engineers, Support Engineers, Network Specialists, Desktop support and for anyone interested in maximizing their productivity with Microsoft 365 Copilot.


COURSE OBJECTIVES

  • Describe the core components of SharePoint and Copilot Chat agents and identify the roles authorized to create them.
  • Master the use of standard Microsoft agents (like the Analyst, Researcher, and Coach) to streamline specific day-to-day tasks.
  • Create tailored AI assistants in both SharePoint and Copilot Chat to address unique business needs without writing code.
  • Craft effective instructions and starter prompts while managing data sources to ensure the agent is accurate and grounded.
  • Deploy agents into Microsoft Teams and manage their lifecycle, including sharing with colleagues and monitoring performance

Course Outline

1 - Get started with no-code agents
  • What are no-code agents?
  • Who can create and use no-code agents?
  • Explore the benefits of using no-code agents
  • Enhance collaboration using no-code agents
  • Examine IT governance controls for no-code agents
2 - Build and manage a no-code agent
  • Examine the tools used to create no-code agents
  • Explore the components of a no-code agent
  • Create no-code agents in Copilot Chat - Part 1
  • Create no-code agents in Copilot Chat - Part 2
  • Create no-code agents in SharePoint
  • Test and edit no-code agents
  • Manage no-code agents
3 - Use no-code agents in SharePoint
  • Share a no-code agent with other users
  • Share a no-code agent in Microsoft Teams
  • Interact with no-code agents in SharePoint sites
  • Explore practical no-code agent use cases for business users
  • Examine how Power Automate no-code flows integrate with SharePoint no-code agents
Dates & Times

* Actual dates may vary.